Return & Refund Policy

Return & Refund Policy

Your satisfaction is our top priority. If something isn’t right, we’ll make it right.

Returns:
Returns are accepted within 7 days of receiving your order. Items must be unused, in original packaging, and in the same condition received.

Refunds:
Once your return is inspected and approved, a refund will be issued to your original payment method. It may take 3–7 business days for the refund to reflect.

Non-Returnable Items:

  • Sale or clearance items

  • Gift cards

  • Digital products

Return Shipping:
Customers are responsible for return shipping fees unless the item is defective or incorrect.

To start a return, contact: wisewave@gmail.com